Last updated: July 1, 2026
We collect information you provide directly — such as your name, phone number, email, and service address when you create an account or book a service. We also collect location data (with your permission) to match you with nearby professionals, and device information for security and performance purposes.
Your information is used to process bookings, connect you with professionals, send service updates, process payments, and improve our platform. We may also use aggregated, anonymized data for analytics and service planning.
We share limited information — such as your name, address, and contact number — with the professional assigned to your booking, solely to complete the service. We do not sell your personal data to third parties. We may share data with payment processors and law enforcement where legally required.
We use industry-standard encryption and access controls to protect your data. While we take reasonable precautions, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
We use cookies and similar technologies to keep you logged in, remember preferences, and understand how our website is used. You can control cookies through your browser settings.
For privacy-related questions or requests, reach us at privacy@fixwala.com or through our Contact page.